Artificial Grass Turf Customer Service

oceanside artificial grass EasyTurf

Service and Repair for all Artificial Grass Products

Besides offering an exceptional customer experience for EasyTurf clients, EasyTurf also offers repairs, service plans, and services on all types of artificial grass. 

Artificial Grass Service & Repairs

Whether you have EasyTurf artificial grass installed or a different brand of synthetic turf, EasyTurf can repair, replace, clean or maintain any artificial grass product.

Peace of Mind Turf Repair/Maintenance Program
If you have an EasyTurf artificial grass installation that is less than 365 days old:

The product or installation warranty may cover your issue. Please fill out our online artificial grass service form or call 1-866-EasyTurf. When calling, ask to speak with the EasyTurf artificial grass service department. A trained EasyTurf synthetic grass customer service representative will walk you through our installation and product warranty procedures to help resolve your problem. In cases where your issues aren’t covered under our industry leading product or installation warranty, our trained representatives will work with you to solve the problem yourself at home or arrange for an EasyTurf service expert to assess the issue and help find a solution.

If you have an installation issue on an EasyTurf installation installed more than one year ago or BrandX artificial grass product:

Please fill out our artificial grass service form or call 1-866-EasyTurf and ask to speak with our customer service department.

Our artificial grass peace of mind repair and maintenance program provides an affordable solution. We will complete an on-site inspection and diagnosis of your artificial grass product by a service expert. This inspection includes a detailed report which would determine if your issue is covered under our warranty and how your repair could be solved. All repairs and/or maintenance work, big or small, will be performed to EasyTurf’s manufacturer and/or owner’s standards. Our client’s satisfaction is our top priority.

If you have a product warranty issue on an EasyTurf product:

Please review our product warranty page. Next fill out our artificial grass service form if necessary, or call 1-866-EasyTurf and ask to speak with our customer service department. A trained EasyTurf synthetic grass customer service representative will walk you through our product warranty and procedures to help resolve your problem.

*Standard Service and/or Site Visit Rates may apply

Here are just some of the common artificial grass service issues EasyTurf can help with:

• Minor artificial grass seam tears

• Full artificial grass seam replacement

• Artificial grass Root growth repairs

• Repairs associated with dogs pulling artificial grass away from the perimeter of the yard

• Ground settling beneath artificial grass

• Artificial grass burn marks from leaf blowers or other hot equipment placed on the turf

• Drainage issues from inferior synthetic grass installation by another artificial grass company

• Odor-full, hole punched or felt backing artificial grass removal and replacement

• Artificial grass infill removal, replacement and redistribution

• Artificial grass rejuvenation and “blooming” to revitalize pile

• High speed rotary washing

Call today to find out what EasyTurf can do for you. We look forward to hearing from you.

Posted in